SECURITY SUCCESS STORIES

Truck vs Car – Hit and Run

One of our Business West Members contacted us after discovering a staff member’s vehicle had been damaged. Their own on-site CCTV had captured a few frames showing a large truck in the vicinity, but it wasn’t enough to clearly identify the number plate for insurance purposes.

Investigation & Response:

The Member asked if the Business West CCTV Network could assist in identifying the truck responsible. Although it took a bit of time, our contracted CCTV team, working alongside NZ Police and the Business West office, successfully used the wider network to:

• Track the vehicle’s movement

• Identify the license plate

• Confirm a hit-and-run offence

The truck had caused significant front-end damage to the Member’s car. With support from our contractor, CCTV footage was retrieved and provided to the Police, who were then able to substantiate the incident for insurance and enforcement purposes.

“They were terrific — downloading the footage promptly and supporting the police case.”

Additional Outcome: Arrest in Robbery & Car Theft
Remarkably, in the same week, the Business West CCTV Network also contributed to the arrest of an individual involved in an aggravated robbery and vehicle theft. The network's coverage and responsiveness continue to play a crucial role in helping keep our BID safe.

At approximately 3:45 AM, a Business West Member reported that three vehicles had been broken into, with windows smashed in a quiet street. The member provided CCTV images from their own premises and asked if our wider Business West CCTV Network had captured any additional activity around that time.

Contractor Response & Findings:

Our security contractor immediately reviewed the footage and confirmed the following:

“The car enters the street and parks outside [location]. Someone gets out and walks up the driveway, returning a few minutes later.”

Using the Business West network, our team was able to capture the number plate of the vehicle involved. The images were forwarded to the Police for follow-up and potential action.

Additional Notes for Members

• Refer to the “Video Footage of Incidents” section of this page for more information about how to request footage and see example images.

• Please note: our ANPR (number plate) cameras are designed specifically to capture license plates. In low-light or night-time conditions, it may not be possible to determine:

• The make or model

• The colour

• Or other distinguishing features of the vehicle
  

• In this case of theft and vehicle damage, the use of an LED motion sensor floodlight or spotlight may have helped gather additional identifying details.

• Some lighting systems are remote-controllable and can integrate with monitoring setups for added visibility
  

If you'd like to discuss lighting options, camera placement, or how to enhance your property’s visibility on the Business West network, we’re here to help.