Jeff Douglas

In this episode, we meet Jeff Douglas, Managing Director of Douglas Pharmaceuticals. Founded as a family-owned company, Douglas has become a remarkable New Zealand success story, combining innovation in healthcare with a deep commitment to people and community. Jeff explains how the business has created a supportive environment where staff can grow and thrive, with opportunities for personal development, a focus on well-being, and policies that respect work–life balance.

At the same time, Douglas is known worldwide for its cutting-edge research and development. Innovation sits at the heart of the company’s work, as teams continually seek solutions to unmet medical needs and collaborate with leading institutions worldwide. From cancer therapies to dermatology, their discoveries are improving lives far beyond New Zealand’s shores.

But what stands out is how Douglas Pharmaceuticals goes beyond business metrics to embrace social responsibility. Through community partnerships, charitable initiatives, and an internal culture that values family, they embody the principle that progress must serve a purpose. In this conversation, Jeff shares insights into leading with values, balancing global ambition with local roots, and why placing people at the centre of innovation is key to long-term impact.